Select Currency
You currently have nothing in your basket
My Bag
Bag (0)

Welcome to (the “Website”). There are a few rules that our visitors must follow when using our Website, so we ask all our visitors to read our Terms and Conditions carefully.

 This Website is brought to you by Canterbury International (Aust) Pty Ltd (“Canterbury”, or “we” or “us”) and all rights, including copyright, in the content of the Website is owned or controlled by Canterbury.

Canterbury and its affiliates provide access to the Website and sell its products to you subject to the Terms and Conditions or Sale, the Terms of Use, the Acceptable Use Policy and the Privacy Policy.

If you have any comments or queries relating to this Website, please use our Contact Us pages.

1. What do I agree to by entering the Website?
You are invited to use the Website on the basis of the Terms and Conditions of use set out below.

By entering the Website and using its Features (as defined below) you are deemed to have read and accepted these Terms and Conditions. If you do not accept these Terms and Conditions or any part of them, you should not enter or use the Website.
Canterbury may modify or update these Terms and Conditions from time to time. If you continue to use this Website after any changes, this means you agree to be bound by the modified Terms and Conditions.
If we do make a change to the Terms and Conditions we will post it at the top of this page, together with the date of the change, so you can easily find it.

2. The Features
The Website may offer the following features to you: purchase of products, competitions, prize draws, video clips, downloading of screensavers, desktops and sound files (the “Features”).

3. Conditions of Using Features on the Website
You agree to use the Features in this Website in good faith and in the spirit in which they are made available to you. In particular you agree:
a) not to send or resend any content which is obscene or vulgar, offensive, abusive, harmful, threatening, libelous, defamatory, invasive of another’s privacy, racially or ethically or religiously insulting or otherwise unlawful;
b) not to use Features on the Website for any purpose that is illegal or which is or may be damaging to the rights or interests of any user or other party;
c) if you or any other party has any issues or concerns with the content of any communications generated via the Website, you should contact the website moderator as soon as possible; and
d) that all Features will be used entirely at your own risk and Canterbury accepts no responsibility for any losses or consequences suffered by you as a result of your use of the Website.

If Canterbury is informed or has any reason to believe that any of the Features on our Website are being used by a user other than in accordance with these Terms and Conditions, Canterbury reserves the right to suspend or permanently prevent access by the user to the Features and shall have no liability to the user whatsoever in such event.

4. Sending Us Information
We are happy to receive from you any ideas, suggestions, graphics, mixes, pictures or anything else, but do please remember that, by sending us your submission (the “Material”) you will be deemed to have granted Canterbury (and any of its subsidiaries or associated companies) a perpetual, royalty-free, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, and exercise all copyright and publicity rights with respect to any such work worldwide and/or to incorporate it in other works in any media now known or later developed for the full term of any rights that may exist in the Material. By submitting your Material to this site, you also warrant that:
a) you have the right to make it available to Canterbury;
b) the Material is not defamatory; and
c) the Material does not infringe any law.

You agree to indemnify Canterbury against all legal fees, damages and other expenses that may be incurred by Canterbury as a result of your breach of the above warranty. You also agree to waive any moral rights in the Material for the purposes of its submission to and publication on the Website and the other purposes specified above. You may not violate, plagiarise, or infringe on the rights of third parties including copyright, trade mark, trade secret, privacy, personal, publicity, or proprietary rights.

This means that all stories, mixes, comments, suggestions, ideas, graphics or other information sent to us can be used by us as we see fit. This includes using it for promotional, marketing or any other commercial purpose, whether in advertising, or in developing, manufacturing or marketing products. Under no circumstances are you entitled to any payment if we do use your Material for any purpose. So remember don’t send us your Material if you don’t want us to use it or the world to know it.

5. Privacy Policy
Please ensure that you read our privacy policy at www. to learn about what personal information we collect at this site, how we handle it and for what purposes we use it.

6. Website Content – Accuracy and Permitted Use.
Canterbury makes every effort to ensure that the content of the Website is accurate and up-to-date, but Canterbury does not offer any warranties (whether express, implied or otherwise) as to the reliability, accuracy or completeness of the information appearing on the Website.

Canterbury may remove material or Features, from the Website at its own discretion and without any notice.
You are permitted to use the material that is displayed on the Website from time to time only as expressly authorised by Canterbury.
This Website is intended to provide amongst other things, information relating to Canterbury products and is designed for personal, non-commercial use only.
You may not use this Website, or any of the material appearing on the Website from time to time to further any commercial purpose, including (but not limited to) selling on of any products purchased from the Website to eBay or any other auction site advertising or to promote or encourage traffic to any other website.

7. Copyright, legal statement and database rights
All content and compilation of such content together with all software included on the Website, such as text, graphics, logos, button icons, images and software, is the property of Canterbury or its subsidiaries, its affiliates or its content suppliers and is protected by New Zealand and International laws.
You may not extract and/or re-utilise parts of the contents of the Website without Canterbury’s express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this Website. You also may not create and/or publish your own database which features substantial (e.g. our prices and product listings) parts of this Website.
Please also refer to our Legal Statement below.

8. Legal Statement
Trade marks - Canterbury®, CCC logo and composite logo and are registered trademarks of Canterbury Limited. is a registered domain name of Canterbury of New Zealand Limited.
 is a site operated by Canterbury International (Aust) Pty Ltd ("We").  We are registered in Australia (ABN96 001 031 634) and have our registered office at Unit 7/836 Boundary Road, Coopers Plains, QLD 4108.


9. Intellectual Property Rights
You acknowledge and agree that all copyright, rights in data, databases, trade marks, names, images, logos and other intellectual property rights in the Website content, software and all HTML and other code involved in this Website (“Intellectual Property Rights”) shall remain at all times vested in Canterbury and that these are protected by copyright and other laws and international treaty provisions.
Users may not, other than in accordance with these Terms and Conditions, modify, copy, distribute, transmit, display, redistribute, transfer, or sell in whole or in part, the Website or any of the Intellectual Property Rights relating thereto, without first obtaining written permission from Canterbury to do so.
All trade marks appearing on the Website are Canterbury Limited trade marks and nothing contained in this Website shall be construed as conferring by implication or otherwise any licence or right to use any of the Intellectual Property Rights displayed or subsisting on or in this Website other than in accordance with these Terms and Conditions.

10. Limitation of Liability
The Internet is by its nature an unreliable medium. Consequently, you accept that this Website is offered on an “as is” and “as available” basis.
While Canterbury takes all reasonable steps to ensure that the Website is properly functioning at all times, Canterbury does not warrant that this Website will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Website or the server that makes it available are free of software viruses or bugs or other defects.
Canterbury has no control over, and disclaims all responsibility for, any content you encounter, or events which may occur as a result of your use of the Features and Canterbury shall not be liable for any damages or other losses of any type whatsoever incurred by you as a result of your use of the Website or the Features.
Except in relation to liability for death or personal injury, Canterbury shall not be liable to you for any loss or damage you suffer as a result of visiting this Website or making use of the Features or information available on the Website. You must take your own precautions (including, but not limited to, installing adequate protective measures to guard against software viruses and ensuring that you retain up-to-date copies of all data) to protect yourself against loss or damage.

11. Governing Law
Your use of the Website, any purchase by you on the Website of any products and these Terms and Conditions will be governed by and construed in accordance with the laws of Queensland, Australia and will be deemed to have occurred in Queensland, Australia.
By accepting these Terms and Conditions and using the Website, you accept that any dispute under these Terms and Conditions or arising out of use of this Website shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia and by using this Website you hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections to jurisdiction or venue in such courts.
If you elect to do so, when you register with the Website you can agree to receive emails from and you can unsubscribe by using the links in the emails that we send.



Please read these terms and conditions before purchasing any Canterbury products on the website. By making a purchase, you agree to be bound by these terms and conditions.


1. Your account
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. Please ensure your password is kept confidential and secure, and inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.


Please ensure the details you provide are correct and complete, and inform us immediately of any changes to the information provided when you registered.


The website only sells products to individuals who can purchase with a credit card/debit card. If you are under eighteen (18), you may use the website only with the permission and supervision of a parent or guardian.


Canterbury reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at its discretion. If we cancel an order, it will be without charge to you.


2. Privacy


Please review our Privacy Policy, to understand how Canterbury uses the information gathered when you visit our website.


3. Our contract


When you place an order to purchase a product from the website, we will send you an email confirming receipt and containing order details. Your order represents an offer to us to purchase a product, which is accepted when we send an email to you confirming that we have accepted the order (the ‘order confirmation email’). Such acceptance will be complete when we send the order confirmation email to you. You are seeking to enter into a contract with Canterbury when you place an order.


This contract is legally binding when you have placed an order, your order has been accepted by us and we have sent you the confirmation email.


Canterbury will retain the title in the products until full payment has been made by you and has been received by Canterbury.


Canterbury reserves the right to hold any orders prior to shipping for security review. Canterbury only delivers its products to the locations listed on the website. In the event that an order is placed for a delivery to a location where we do not deliver, the order will be cancelled and a refund processed.


4. Fraud prevention, fraud screening and age and identity verification checks


By confirming your order, you will be indicating that you have read, understood and agree to these e-commerce terms and conditions and that you explicitly consent to your personal information being used by us, our third party payment providers and Fraud Prevention Agencies (as further described below) for the following purposes. You should not confirm your order on our website unless you consent to this use of your personal information. If you have any questions at all about this, please contact us at before you proceed with your purchase.


Your personal information including your full name and address, your bank account and card payment details and your sensitive personal data will be used for fraud prevention, fraud screening and age and identity verification purposes. This personal information may be disclosed to and used by fraud prevention agencies (“FPAs”) for all such purposes and those agencies may keep a record of it where permitted by the Privacy Act 1993 (as amended and/or replaced from time to time).  This personal information will also be disclosed to third parties providing fraud prevention, fraud screening and age and/or identity verification services us. 


As part of this, we may check the following records about you:


             our own records;


             records held by third parties providing services to us; and


             records at fraud prevention agencies (FPAs).


The checks described above may include assessing and verifying identities to prevent and detect fraud.  The information we obtain from third parties providing services to us and FPAs will help us to decide whether we are willing to accept payments from you through our website(s) and whether to complete the payment process through our website(s).        


As explained above, personal information about you may be sent by us to FPAs and recorded by them.  In addition, we may give details of the payments you make to FPAs.  All such information may be supplied by the FPAs to other organisations in order that they may perform similar fraud prevention, fraud screening and age and identity verification checks against you, including as part of online transactions and otherwise.  Records remain on file for up to 6 years after checks are carried out.


If you give us false or inaccurate information about yourself and if we suspect fraudulent payments and/or identity fraud we will record this and may also pass this information to FPAs and other organisations involved in crime and fraud prevention. We and other organisations may access and use information which relates to you and which is recorded by FPAs in other countries.


This section constitutes a short form explanation about how your personal information may be used by us in conjunction with the FPAs.  If you would like to obtain full details about this, please contact us at




5. Deliveries


We will endeavour to deliver all products ordered within 30 (thirty) days from the date of your order confirmation email. Please click here to view our delivery details and charges (if applicable).


All products purchased from the website are made pursuant to a shipment contract. This means that the risk of loss for such products will pass to you when we deliver your product(s) to the address you gave us or you (or, in limited circumstances, a carrier organised by you) collects the product(s) from us. You will be responsible for the product(s) once they are in your physical possession or once they have been delivered in accordance with the delivery instructions.  If you have received your order confirmation email but your products have not arrived within the time specified, please contact us and we will do our best to assist. Please allow an additional day before raising a query during exceptionally busy periods (e.g. Christmas) or when the weather is particularly inclement.


If your order has not been received within the specified timescales set out below, in the first instance please check whether your local mail delivery office is holding your parcel. If they do not have your products, please contact us and we will do our best to assist.


6. Returns


You can only return Canterbury products that have been purchased directly through this website. Canterbury products purchased at a retail store or from other websites must be returned to the original store or site from which they were purchased.


If you are not happy with your Canterbury products, please follow our delivery, returns, exchanges and repairs policy, so that we can exchange or refund your order. Canterbury reserves the right to reject the return of products (unless the product is not of an acceptable quality, is not fit for purpose or is not as described at the time of purchase) that are not returned in accordance with this policy procedure. We may request that you pay delivery charges to return such goods back to you. Our returns policy does not affect your statutory rights.


Delivery costs


We will not refund the original delivery charge in the case of exchanges or returns. 


In the case of returns, you will only be refunded the value of the goods ordered.


We will only pay the return costs and subsequent re-delivery costs (if applicable) if the return is a result of our error or the goods are faulty.


This returns procedure does not affect any of your other statutory rights.


Conditions for all returns or exchanges


All goods must be returned to us unused, together with all original packaging (please note you have a duty to take reasonable care of returned goods and any refund may be withheld or a charge incurred if you fail to take such care and damage the goods). Please make sure that your return package is packed and sealed securely (in or with the original packaging if possible). Packages must be returned with the freight prepaid. We recommend the use of a tracked parcel service, such as the New Zealand Post's CourierPost service.


With your purchase of Canterbury products, you will receive a delivery note and returns form.  To return items, whether for exchange or return, simply fill out the form as instructed, include it in the package and attach the label to the outside of the package then post it back to us. If you do not have your returns form, our returns team will be happy to send electronic copies you can print at home. Contact us


Please do not return items to our head office address in Unit 7/836 Boundary Road, Coopers Plains, QLD 4108 as all returns are processed at our warehouse in Canterbury International, P.O. Box 8076, Sunnybank, QLD, 4109 If you return items to our head office, your return may be severely delayed.




If there are any discrepancies with your order, you must notify us as soon as possible. If you have been shipped the incorrect goods then please accept our apologies. Please contact our customer service team and we will arrange a collection of these good. Any replacements will be sent at no extra cost.


7. Feedback and complaints policy


We welcome any comments about our service, so we can improve it. Our aim is to deal with any problems quickly and fairly. If you wish to complain, please e-mail our customer services team stating clearly that you are making a complaint. Alternatively, call us on the number stated on the website and say that you wish to make a complaint. Our aim is to respond within seven (7) working days, either resolving the complaint, or with a timescale for resolution.


8. Pricing and availability


All prices are quoted in Australian Dollars and are inclusive of GST (where applicable) unless otherwise specified. All item prices are exclusive of delivery charges. A list of our international delivery charges can be found on the website. We list availability information for products sold on the website, including on each product information page. We cannot be more specific about availability than what is stated on the site. Dates are not guaranteed and should not be relied upon. As we process your order, we will inform you by email if any products are subsequently found to be unavailable.


Despite our best efforts, a small number of the products on the website may be mis-priced. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping the products or cancel your order and notify you of such cancellation.


9. Customs


When ordering products from the website for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you as we have no control over them and cannot predict what they may be. Customs policies vary widely by country, so you should contact the local customs office for further information. Additionally, please note that when ordering from the website, you are considered the importer of record and must comply with all laws and regulations of the country in which the products are received. Your privacy is important and we know you care about how order information is used and shared. International customers and customers dispatching products internationally should be aware that cross-border deliveries can be opened and inspected by customs authorities.


10.  Disclaimer and limitation of liability


This website is provided by Canterbury on an “as is” and “as available” basis. Canterbury makes no representations or warranties of any kind, express or implied, as to the operation of this Website or the information, content, materials, or products included on it. It is expressly agreed by you that your use of this website is at your sole risk.


Canterbury disclaims all warranties, express or implied to the fullest extent permissible by applicable law. Canterbury does not warrant that this website, its servers, or e-mail by us are free of viruses or other harmful components. Canterbury will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


Laws of certain countries or states do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply, and you might have additional rights.


11. Electronic communications


When you visit the website or send emails to us, you are communicating with us electronically. We will communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


12. Disputes


Any dispute relating to your visit to the website or to products you purchase through the website may be submitted to the courts of New Zealand, except that, to the extent you have in any manner violated or threatened to violate Canterbury’s intellectual property rights, Canterbury may seek injunctive or other appropriate relief in any court in any country in the world, and you consent to exclusive jurisdiction of such courts.


13. Alteration of service or amendments to the conditions


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.


In addition, we reserve the right to make changes to our website and policies. Your use of the website and your orders will be subject to the policies and terms and conditions of sale in force at the time that you use the website or that you order products, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of the provisions of these terms and conditions of sale are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of the remaining conditions.


14. Events beyond our reasonable control


Canterbury will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.


15. Waiver


If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.


16. Governing law and jurisdiction


Your use of the website, any purchase by you on the website of any products and these conditions will be governed by and construed in accordance with the laws of Queensland, Australia. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of Queensland.


Your statutory rights are not affected by these terms and conditions of sale.


17. Our Details is a site operated by Canterbury International (Aust) Pty Ltd ("We"). We are registered in Australia (ABN96 001 031 634) and have our registered office at Unit 7/836 Boundary Road, Coopers Plains, QLD 4108.





WIN A fully bespoke kit and accessories for their team - up to 20 players.




The following Terms and Conditions apply to the Canterbury ‘A fully bespoke kit and accessories for their team - up to 20 players.’ organized by Canterbury Limited (the “Prize Draw”). By entering into the Prize Draw entrants agree to be bound by the following Terms and Conditions:


1.     The promoter of this Prize Draw is Canterbury Limited, 1st Floor Houldsworth Mill, Houldsworth St, Reddish, Stockport (the “Promoter”).


2.     In order to enter the Prize Draw, entrants must:


·        Visit (the “Teamwear Canterbury Page”);

·        Enter your name, information and contact details including a valid email address on which you can be contacted.


3.     The Prize Draw opens on 18 September 2015 (the “Opening Date”) and closes at 12pm on 28th December 2015 (the “Closing Date”). No entries shall be accepted before the Opening Date or after the Closing Date. Entries are limited to one (1) entry per person. Entries not in accordance with the entry instructions are invalid.


4.     The Prize Draw is open to anyone aged eighteen (18) years old or over who is resident in the United Kingdom, Isle of Man and Chanel Island Residents. The Promoter accepts no responsibility for entries that are misdirected, lost, delayed, damaged or corrupted due to any computer malfunction, virus, bug, delay or other reason whatsoever.


5.     The Prize Draw is specifically closed to (i) employees of Canterbury Limited (ii) Pentland Brands plc and any associated companies and their families.


6.     NO PURCHASE IS NECESSARY TO TAKE PART IN THIS PRIZE DRAW. You do not have to buy or subscribe to any Canterbury product in order to enter this Prize Draw.


7.     There will be one (1) winner only (the “Winner”). The Winner will receive one A Bespoke kit for their team (Up to 20 Players)


8.     The Winners agree not to sell, order to sell or use the Prize Draw for any commercial or promotional purposes (including placing the Prize on an internet auction site).


9.     The Promoter will contact the Winners with further details of how to claim their Prize after the Closing Date of the Prize Draw. The Promoter will arrange delivery of the Prize to the Winners at an agreed address. The Promoter shall not be liable for the condition of the Prize whilst in transit.


10.  The Prize may be altered or varied at the Promoter’s sole discretion and substituted with a prize, which, in the Promoter’s sole opinion, is a suitable alternative. The Prize is subject to availability. There are no cash alternatives and the Prize is not negotiable, exchangeable or transferable.


11.  The Winners will be drawn at random on 2nd January 2016 from all entries received. The Winners will be notified by email on 2nd January 2016 and the Winners must claim their within 72 hours. If the Winners cannot be successfully contacted by this time, the Promoter reserves the right to select one (1) randomly selected winner from the remaining eligible entries and thereafter until one (1) Winners has been successfully contacted.


12.  The Prize Draw will be made by an independent person and the Promoter’s decision is final. No correspondence will be entered into.


13.  The Winners’ name will be made available on the Promoter’s Competitions Archive at after the close of the Prize Draw.


14.  The Winners agree to take part in post-Prize Draw publicity at the request of the Promoter. By entering the Prize Draw, entrants agree to the Promoter’s unrestricted use of any post-Prize Draw publicity for the Promoter’s own purposes in all activities including, without limitation, marketing and promotional activities worldwide including use on the Promoter’s websites and social networking platforms.


15.  Information regarding personal data provided in the entry form will be collected, stored and processed in a database for the purpose of managing entry into this Prize Draw. Such information will not be used for any other purpose than as stated in these Terms and Conditions or as separately accepted by you. If you have separately agreed to receive communications from the Promoter then your personal data may be used for such purposes, including direct marketing.


All information submitted to the Promoter as part of this Prize Draw will be treated in accordance with the Promoter’s privacy policy at and will be held and processed in accordance with the requirements of the 1998 Data Protection Act.


16.  The Promoter reserves the right to amend these Terms and Conditions and/or cancel the Prize Draw at its sole discretion.


17.  To the maximum extent permitted by law, the Promoter and its related entitles shall not be liable for any claims or actions of any kind whatsoever for damages or losses to persons or property which may be sustained in connection with receipt, ownership or use of the Prize.


18.  By entering this Prize Draw entrants agree to be bound by these Terms and Conditions. All entry instructions from part of these Terms and Conditions. English law governs this Prize Draw and each party submits to the exclusive jurisdiction of the English courts.


© Canterbury Limited 2015. All Rights Reserved.


Canterbury ("We") are committed to protecting and respecting your privacy.

This policy (together with our
terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Privacy Act 1993 (the Act), the agency collecting your information is Canterbury International (Aust) Pty Ltd ("We"). We are registered in Australia (ABN96 001 031 634) and have our registered office at Unit 7/836 Boundary Road, Coopers Plains, QLD 4108.

We may collect and process the following data about you:
• Information that you provide by filling in forms on the following site: This includes information provided at the time of registering to use our site, subscribing to our service, posting material, creating or updating your personal profile, take part in a prize draw or competition, newsletters or exclusive offers via email or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Canterbury, and when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through our site and of the fulfillment of your orders.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

Canterbury will require you to provide particular personal information such as credit / debit card details and your billing address for the purposes of completing your order. We will only use this information for the purposes of managing your order or your usage of the Website.
Providing additional personal information is up to you. We collect personal information to enter you into contests and notify you of results, to e-mail you with updates, news and special offers, to respond to your questions or comments, to register you for certain features on the Website.
Canterbury (and those people or companies employed or engaged by Canterbury who help make this Website, its content and its services) will process and use your personal information in order to respond to your feedback – like responding to problems, improving our services and gearing what we do to suit our requirements further.
Beyond this we will not share your information with any other company without your consent unless we are required to do so by law, if you have won a prize or if you have made a request for specific information. If you give us consent then we may share your information with our partners, subsidiaries or related companies in order that they can contact you with information, promotions, products, services, and offers that may be interesting to you.
We will never sell your information to any other company.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Our website uses cookies to improve its content and ease of use. Cookies are small files of letters and numbers that we put on your computer if you agree.

We use session cookies that allow you to be remembered within the website, so any page changes or item or data selection you do is recalled from page to page. This means that you don’t get asked the same information that you’ve already given to the site. These cookies are temporary and are erased when you close your browser at the end of your surfing session.

We use tracking cookies. These help us to remember your information and settings when you visit our website in the future. This results in a faster and more convenient access and may enhance your experience of services or functions we offer. These cookies remain on your hard drive until you delete them or they expire (they have varying expiry dates, going up to two years).

We also use web analytics cookies to help us understand what content is most useful to our visitors. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure that users are finding what they need easily.

Our cookies do not keep personally identifiable information. None of the data we get from cookies will contain information that will enable anyone to contact you via telephone, email, or any other means.

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, you may not be able to access all, or parts of our site, and might not be able to shop on the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Please visit to find out more about cookies.

The data that we collect from you may be transferred to, and stored at, a destination outside New Zealand. It may also be processed by staff operating outside New Zealand who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Canterbury will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We use information held about you in the following ways:
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.


We will only contact you by electronic means (email or SMS) if you have consented to be contacted in this way. We will always comply with applicable laws, including the Privacy Act 1993 and the Unsolicited Electronic Messages Act 2007. If at any time you would like to stop us contacting you in via electronic means, you can unsubscribe either by using the links in the emails that we send or by contacting us at

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in Auckland). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 5 of the Companies Act 1993.
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Canterbury or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our
terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Canterbury, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Please see our Terms and Conditions of Sale for more information on how Canterbury discloses your personal information for the purposes of fraud prevention, fraud screening and age and identity verification checks.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and we will always comply with applicable law, including the Privacy Act 1993 and the Unsolicited Electronic Messages Act 2007. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Our policy is to allow users to unsubscribe from our regular emails at any time. You can do this by clicking on the Unsubscribe link at the bottom of the email you’ve received. Should you experience any problems please call our Customer Service Team who will assist you.

If you have asked us to stop sending emails and this hasn’t happened it may be because the email address to which we are sending them is not the same as the address you sent your request from. Please check the address we are using and include this information in your request. The easiest way to do this is to return to us the whole of the unwanted email. The address we are sending to is included within the message.

The Act gives you the right to access and correct information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of $10 to meet our costs in providing you with details of the information we hold about you.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to


Terms & Conditions