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To: Jane Smith

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From: John Smith

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Gift Vouchers Information

Gift Vouchers Information

Our Gift Vouchers are sent electronically on the date you specify to the email address given. Payment for the gift voucher will be charged on purchase not on the date of issue and are valid for 24 months from issue.

Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by our customer service team.

Unwanted Gift Vouchers can not be returned and voucher codes can not be used to purchase another gift voucher.

If the recipient will be prompted at the checkout to enter their unique gift voucher code, this can be done at during the checkout process. The funds will then automatically appear and the option given to redeem the funds against the cost of purchases in the basket.

If the items purchased total less than the gift voucher amount the remaining funds will remain on the gift voucher to use on the next purchase, if the items purchased exceed the gift voucher amount the remaining value must be paid by card in order to complete the order.

Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher code will be issued.