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Gift card issues

Why won't my gift card work?

All Canterbury gift cards should be 12 digits long. If your gift card has less than 12 digits, it will be missing 0's at the beginning of the number. This is an error on our end and we apologise for any inconvenience caused. To rectify the issue, please just add 0's to the beginning of your problematic gift card number until it has reached the required 12 digits.

For example:

Problematic gift card number provided: 2343454578 (only 10 digits long)

Correct gift card number: 002343454578 (0's added to make it 12 digits long)

If you have any further issues, please don't hesitate to call our customer service line on: Free Phone 1300553517

 

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