Due to the ongoing impacts of COVID-19, staff shortages are impacting delivery in some areas. Our team and our transport providers are doing our best to get your orders to you as soon as possible.
We offer FREE standard delivery on all orders placed on our website where the value is over $100. This means if you spend a minimum of $100.01 per transaction you will have free standard delivery applied to your order. Australia Post eParcel Express
All Orders are sent by E Parcel with a full track and trace service http://auspost.com.au/track/. Upon delivery, the goods must be signed for. If a signature cannot be obtained at the time of delivery, a card will be left informing the Customer of how to collect the Customer’s parcel during normal business hours. Parcels will be held by the delivery service for their maximum hold time. Should the Customer not respond to a calling card and the parcel is returned to Canterbury as unclaimed, further freight charges will be payable for re-dispatch. Freight charges paid for the original dispatch are not refundable. Please allow an additional 1- 2 working days for delivery to WA & regional areas. This includes both standard and express delivery options. PLEASE NOTE WE DO NOT DELIVER OUTSIDE OF AUSTRALIA. Standard Delivery - $10.95 (5-7 working days) We strive to have your order with you within 5-7 working days. A signature will normally be required on arrival. You can nominate an alternative delivery address (such as your place of work) at the time of ordering if this is more convenient for you. Express Delivery - $15.00 (2-3 working days) We strive to have your order with you within 2-3 working days as long as the order is placed by 12 pm. A signature will normally be required on arrival. You can nominate an alternative delivery address (such as your place of work) at the time of ordering if this is more convenient for you. Delivery timeframes are estimates only. If you have not received your order within the estimated delivery time, or have any other questions about your order, please contact customer service on firstname.lastname@example.org